That's great that you're getting a new Pro (lousy that you can't get the same color)! Brand Engagement has been good to deal with and they're trying to make it right. I haven't gone back and read your earlier posts. Any thoughts on what's causing the vibration? Do you think it's transmission...
Update: My Trailhunter is still at the dealership. They received a replacement transmission on 1/23 and finally got to work on it late last week. I was supposed to pick it up this morning, but received a text yesterday (2/3) afternoon stating that there was "a crack in the replacement case" and...
I hope Toyota doesn’t delay the repair, DarkVet.
I opened a case with Toyota Brand Engagement and filed a complaint with NHTSA to try and cover as many bases as possible. Initially TBE told me that because my hometown dealer (where my truck ended up) couldn’t get my truck to throw the same...
Thanks for the info TacoFreak. Toyota Brand Engagement has been pretty responsive and are trying to do the right thing. Hopefully they'll get this resolved sooner rather than later. My frustration with the failure had me thinking that it would be better to have a new truck, but I'm realizing...
Another question - does anyone know if the new transmission will adversely impact the resale value of the truck in a significant way if I only keep it 2-3 years? I'm trying to decide if it's worth it to initiate an arbitration for a new truck - my guess is that an arbitration is unlikely to go...
Thanks much for the information, Olaf! I have an OBDCII reader and will definitely document any codes and photograph the alerts on the dash. Any idea if these cars have a memory/history of the codes that were thrown and cleared previously?
Thanks Olaf. I'll probably stop at the dealership next week to check on progress and I'll check the date then. According to the VIN it was number 9261 produced
Quick update: I just opened a "case" with Toyota Brand Engagement Center. After my truck had the codes cleared at the initial dealership that I stopped at, I drove it to a dealer in my town on Wednesday evening. I called today and they told me that they haven't been able to get the truck to...
TacoFreak, I agree that Toyota probably doesn't have a handle on the scope of the problem. The cost made my stomach turn. I chose not to get the extended warranty, and I'm thinking that I might have to unload my Trailhunter before the factory coverage expires (if I continue to have problems...
My 2024 Trailhunter had a transmission failure this morning with 750 miles on it, and my VIN was almost 3,000 after the published VIN on T-SB. The hybrid module assembly was included in the estimate (that alone is priced at over $19,000).
Shifted the car into R following a very cold morning...