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Update dealer installed new multi media system and it still hasn’t fixed the issue ,they don’t know what the issue is but are trying other things not telling me what it could be

Mb I was curious if others were experiencing it and yes I opted in for them

It doesn’t matter where I go I never get signal ,apparently when I took it into Toyota they said it’s a issue with the satellite services and the whole multi media needs to be replaced can take upwards of 2 months

Has anyone encountered an issue where the navigation won’t work ,hotspot won’t connect ,and digital key won’t work?