I’ve emailed them every time I had an issue (which has been like 4-5 times now) and they’ve just stopped responding to me entirely so I’m just taking the loss at this point.
10/10 regret the purchase and wish I would’ve returned it as soon as I saw it wasn’t extruded aluminum.
I bought my rack system in August of 2024.
Kilo rack with their truss bed rack.
they didn’t specify on their website at the time that they switched away from extruded aluminum.
I can confirm every single issue you have with yours. Fitment issues with both racks, missing parts on literally...