No update. I have a call into the Toyota Brand Engagement report that helped expedite what ended up being only the plastic rail top last November. He's out of the office until Wednesday. We 'think' we have the correct part numbers, but on backorder with no ETA. Toyota obviously has the...
Perhaps. I've been a member of the TLCA (Toyota Landcruiser Association) for decades. They too accept all Toyota trucks. Interesting about your Toyota contact. Toyota has recently been giving TLCA a hard time about the use of Toyota.
Worst of news. Parts really needed are backordered with no ETA. Not acceptable. I'll be making yet another call to Brand Engagement when I get the part numbers from my dealer in the morning. I'm truely pissed off at this point.
I'll update this thread again with the bulb, harness, etc when the work is done. It's already 4-6 weeks out tp get the bulbs identified. We'll see. Still no part number on the harness. Just hysterically sad that a truck that's been in production over 6 months and Toyota can't find a part...
My part number above is the plastic rail only. Missing the harness and bulbs for the bed scene rail! Nobody knew last July that it wasn't a fully integrated part!:mad: Dealer has had Toyota tech support on calls all day identifying ALL the parts to fix my bed rail! I still don't have a...
Dealer had originally ordered it
I got frustrated after 4 missed dates and filed a complaint with Toyota. I don't fault the dealer. I looked up the part when I got the part number from the dealer and it wasn't that expensive. This is all covered under warranty. Part is 66249-AK050.
I filed a complaint with Toyota Brand Engagement last week over 4 missed delivery dates. Squeaky wheel got greased and part arrived at my dealer today!
Still no action on my complaint with Toyota Brand Engagement. Last follow up call ended up in a discussion of whether this is a warranty issue or just perhaps a 'goodwill' replacement. I don't care which. Semantics in terms. Toyota built a crap cover, realized it and had a redesigned cover...
That's been my gripe! The short in thecrail was diagnosed last July and I've had 4 missed promised delivery dates already for the part from Toyota. This is not the deers fault
Seems that all the product is going to production and none for customer warranty repair. Ot good customer service!!!
Well my brand engagement ticket on the desert air intake cover is supposedly with a regional manager now. I'd called about it a few days ago. Discussed warranty vs courtesy replacement. I don't care what you call it. Just fix it at your expense.
New ticket to kick Toyota was about my...
Not to be flippant, owners manual? If yourctruck is slamming on the brakes when, and only when, your bike rack is on, it has to be somewhere. Good luck as it's annoying as he!!.