I had similar issues with my celestial silver paint job. The dealership was very accommodating. They called in a Toyota representative who examined the paint job and agreed that it had what he called, "mottling." Not sure if I spelled that word correctly. Anyways, he took an instrument and...
I just had a 30K factory service. Seems like they did very little besides changing the oil and filter, and inspecting the floor mat. Admittedly, they say they inspected a few other things, but this so-called service cost me a very long wait. I was there for almost three hours, and struggled to...
My 2005 Tacoma had a Snugtop which was great. No complaints. When I went to order the shell for my 2024 they told me that ARE is now considered a step above Snugtop and Leer. Plus they came out with a shell first and I needed one ASAP. They did the replacements for free, so no complaints there...
I got an ARE camper shell for my 2024 long bed as soon as it was available. Three things are worth mentioning. First, the color match for celestial silver isn't great. Acceptable, but...
Second, I had to get the opener pistons replaced. During freezing weather they would barely hold the back...
I just had to drive a Ford F-150 for a week while my 2024 Tacoma was being repaired. Nope, it wasn't a reliability issue that sent it to the shop. Rather, I got rear-ended. To the discussion, all I can say is go drive the competition for a week and get back to me. There is no serious...
I didn't remove the plugs. I don't know if they serve the purpose of keeping dust or debris out. It's odd that they don't have small weep holes in them to allow water out. The Toyota Rep stated clearly that their purpose is to allow water out, but I guess you have to pull them out to drain...
Yes, that is what I noticed with my windows. Those plugs at the bottom are easily removed to allow water to escape. According to the Toyota Rep I met with all windows allow some water to enter the door.
I finally met with the Toyota rep two days ago! It was interesting, and I ended up learning a lot. He carefully examined the paint on each side of the truck. He used an instrument that measures paint thickness, and took many readings in sequence recording differences. His opinion was that the...
So I received a call from the dealership today. A Toyota rep will have a look at the truck next week. Honestly I have resigned myself to an unsatisfactory outcome. I expect they will point to the paperwork I initialed stating that I accepted the truck in the condition it was in. I kick myself...
I really appreciate all the feedback. It feels a little less lonely doing what I have to do to get Toyota to make it right with support from sympathetic ears. I must say, all the fun of getting a new truck transformed to...well obviously you guys get it.
I asked the dealership whether there...
I was definitely not on my game when I went to pick up the truck. The light was waning. It was under an awning, and they were closing in an hour. I hurried through everything.
It never occurred to me that a vehicle could be sold as "new", when it had body damage that had been repaired.
Too late...
My hope is that they do replace the truck. The problem is that I don't have any idea how extensive the damage they repaired was. At the very least it required painting the doors. The dent is very hard to understand. How do you even make a dent like that, in that location?
I looked at the seals...
I finally received my long awaited Tacoma. First thing I noticed the next day in full sunlight, (I picked it up right before dark.), was a strange paint pattern on the passenger doors. The celestial silver went dark-light dark-light all the way down the doors near the handles only. I checked the...
I too appreciate the info Steve, and subscribed to your YouTube channel. It's been a nerve wracking ride the past two months, trying to understand why my Tacoma never arrives. Strange thing about my story is that my dealership website has changed the expected delivery date several times. I...