Apple Car Play: Music volume stays loud when listening to text messages

[Frylock221]

I feel like the CarPlay experience in the Tacoma is so far from what it should be that they shouldn't be able to say it supports CarPlay. It doesn't work as it's intended and half of the time when I try to reply, the voice to text doesn't even catch what I am saying. Doesn't matter if I mute the Audio first or not, and have tried when windows are completely rolled up and it still misses the bar on text to speech. Anyone else seeing that issue? I recorded the issue using my iPad and uploaded the video to my Apple support case as well as letting them grab the logs from my iPhone. Basically trying to get them to say nothing is wrong with my phone, it's a problem with the Toyota Infotainment system so they will also look at this issue. A very poor software release by Toyota, seems like they barely even tested it before putting it out as a production release!

Funny you mentioned this because over the last 2-3 weeks I’ve noticed an increase in the issues I’ve had. Sometimes flat out not connecting, two times the screen has just been completely black except for the backup camera, forcing me to turn off the truck completely and back on to get it to come back up (holding down the volume knob does not force a restart like normal). Not incredibly happy with the experience so far.

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[vtdano]

So I've almost had my '24 Taco for 1 year now and I just went in for my 20K maintenance and while waiting I saw a marketing advertisement for Audio Multimedia. I laughed because under Apple Car Play it states "Pair your compatible iPhone to get directions, make calls, send/receive text messages - all while maintaining focus on your drive'. THIS IS A LIE!! When asking the dealership about this issue, they have nothing to report. My case with Brand Engagement was closed, and attempts to reopen were worthless. I spent 45 mins talking to someone at Brand Engagement and he said it is the position of Toyota Brand Engagement that this is working as designed. I told them Apple Support stated that Car Play is not working as they intend it to work in the safest manner possible. I have submitted this information to the NHTSA as a safety concern with the diagnostic repair invoice from Toyota saying it's working as designed, and the email reply from Apple stating it's not. I went ahead and reported Toyota Brand Engagement to the BBB after seeing that marketing pic, stating that this was a misleading purchase, as Toyota Advertises Car Play in all of their vehicles to allow you to maintain focus on your drive. No idea if I will get anywhere, but still trying to fight the battle for all of us!

 

[Frylock221]

So I've almost had my '24 Taco for 1 year now and I just went in for my 20K maintenance and while waiting I saw a marketing advertisement for Audio Multimedia. I laughed because under Apple Car Play it states "Pair your compatible iPhone to get directions, make calls, send/receive text messages - all while maintaining focus on your drive'. THIS IS A LIE!! When asking the dealership about this issue, they have nothing to report. My case with Brand Engagement was closed, and attempts to reopen were worthless. I spent 45 mins talking to someone at Brand Engagement and he said it is the position of Toyota Brand Engagement that this is working as designed. I told them Apple Support stated that Car Play is not working as they intend it to work in the safest manner possible. I have submitted this information to the NHTSA as a safety concern with the diagnostic repair invoice from Toyota saying it's working as designed, and the email reply from Apple stating it's not. I went ahead and reported Toyota Brand Engagement to the BBB after seeing that marketing pic, stating that this was a misleading purchase, as Toyota Advertises Car Play in all of their vehicles to allow you to maintain focus on your drive. No idea if I will get anywhere, but still trying to fight the battle for all of us!

Appreciate you fighting the fight. It’s a joke that every brand I’ve owned can lower the music volume when using CarPlay except Toyota.

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