Hoping this is what the big QC Hold was about and mine has already been "fixed". Wish Toyota was even vaguely transparent about this stuff so we would know the status of our costs-almost-as-much-as-a-home vehicles.
That's insane. They have another thing coming if they think they're going to hold my truck hostage for a month when I put it in this Friday. They'll either have to cough up another truck as a loner or give me mine until the part comes in.
Hopefully it will be trouble free from here on out. I take mine in this morning to get the new shutter. Same wait as you 30 days. I chose to keep driving mine even though they offered a rental. Spring in Oklahoma means thunderstorms and hail so I didn’t want to risk it.
did they say what parts they needed to order to fix it, just for my reference in case I have the same issue and encounter a clueless service manager?
I wondered the same. Thought to myself about an hour ago "I wonder if they're replacing it with an improved revised part, or if they're replacing it with the same part and hoping for the best.I wonder if this part the grill shutter assembly is also used in another model. How could there have been corrosion to the point of failing in a new truck? Looking athe grill blades etc they look plastic to me. Looking straight down the grill right in front of the hood latch you can see the acuator and the connector. You can see the connector is exposed. Will this issue keep happening?
