Apple CarPlay randomly disconnects

[Randyg]

Ever since my first 'free' year of services expired, I have had issues with my Apple CarPlay. It will sometimes disconnect in the middle of a song. I will have to go into settings/devices and reconnect my phone by selecting the CarPlay toggle. This seems to only happen once per drive but I am not sure as I haven't had many long drives over the past year. My phone is a 16 Pro and is always updated. I'm pretty sure the truck firmware is up to date. Any ideas? Thanks. I have six months before my two-years are up and I need to address every bug I can.

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[TacoFreak]

I seldom had any CarPlay problems until my free connect subscription expired. I didn't want to pay a monthly subscription so I let it end because CarPlay gave me the nav and music that I use the most anyway. But after the subscription ended CarPlay was a basket case. It was never connected when I first started my truck, and sometime it took multiple tries to reconnect it. I couldn't use voice commands to do that either, which had always worked before.

It should not make any difference, but once I picked the connect subscription back up it now works perfectly again. I have no idea why that changed it, but $15/month was less frustrating that constantly fighting to keep CarPlay connected. I have an iPhone 15 with up to date software and the only thing that changed was that subscription ending.

 

[trailhunger]

It’s a 5G UWB issue from what I can tell…does this to me in the city where there’s a band overlap but did a long trip through the Rockies to visit family, the connection was ironclad on the 4G/5G towers that way never a single drop unless I was in a dead zone but the phone never disconnected.

I don’t pay the sub, I have a kill switch and an air tag buried in the truck.

 

[MustardTiger]

I have similar issues with random disconnects, random unsolicited switches between modes, and of course refusing to connect after a remote start. Hoping that Toyota issues some kind of update because it’s quite the distraction to deal with while driving…

 

[TacoWill]

Ever since my first 'free' year of services expired, I have had issues with my Apple CarPlay. It will sometimes disconnect in the middle of a song. I will have to go into settings/devices and reconnect my phone by selecting the CarPlay toggle. This seems to only happen once per drive but I am not sure as I haven't had many long drives over the past year. My phone is a 16 Pro and is always updated. I'm pretty sure the truck firmware is up to date. Any ideas? Thanks. I have six months before my two-years are up and I need to address every bug I can.

I seldom had any CarPlay problems until my free connect subscription expired. I didn't want to pay a monthly subscription so I let it end because CarPlay gave me the nav and music that I use the most anyway. But after the subscription ended CarPlay was a basket case. It was never connected when I first started my truck, and sometime it took multiple tries to reconnect it. I couldn't use voice commands to do that either, which had always worked before.

It should not make any difference, but once I picked the connect subscription back up it now works perfectly again. I have no idea why that changed it, but $15/month was less frustrating that constantly fighting to keep CarPlay connected. I have an iPhone 15 with up to date software and the only thing that changed was that subscription ending.

I noticed the same thing. Rarely had any issues at all with CarPlay and my phone connecting until my 1 year subscription expired. Now I'm getting the occasional disconnect or just refusing to connect at startup. I've had to restart the head unit a few times to get it to connect. I'm glad it's not happening all the time, but it's annoying all the same.

 

[CharlotteBlue]

Maybe it’s just mine, but I found that there’s a weird conflict between Apple CarPlay and the Toyota app. Every time I start the car, I hit “ignore” on the pop up from Toyota on my phone and it works fine.

There’s also a problem connecting to wireless CarPlay if I leave Bluetooth off on my phone (which I need to do often to keep my AirPods from disconnecting from my laptop for work calls).

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