Oops, Thats Not Supposed To Look Like That

[EatMyTaco]

Technically, the city/county/state agency responsible for the road is liable to reimburse you for the damage to your vehicle.

You could also submit a comprehensive insurance claim, since it is damage that occurred while driving. They would subrogate it to the aforementioned public agency.

I'm not sure if Toyota will warranty it. Depends on how friendly your service department is feeling. You were driving on a public road that was bumpy, and every other vehicle made it though that section of road, right? Unless there was a line of damaged cars on the side of the road...

While I agree that the city should ultimately be responsible for these kinds of things, as a push to repair the road....

I also believe that a shock mount like this should not fail in this instance and Toyota has failed to identify affected models/years and remedy an obviously faulty part.

As I've said above, a shock mount should not fail while driving on a road with a pothole unless that pothole also ripped the rest of the suspension out.

I drive a ton offroad on roads with way worse situations than this, and I've hit ruts, bumps, rocks, divots, whatever going fast enough to bounce off the bumpstops on basically every make and model of 4x4 truck made before 2020 (we haven't got any newer ones yet) and none of them did this. And I'm talking at 40mph, not just putting along.

This should not be happening. Blaming it on the govt is partly true because they should fix the roads, but it has also exposed a defect.

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[maxx075]

I would argue warranty based on these threads:

Thread1
Thread2
Thread3
Thread4
Thread5
Thread6
Thread7

 

[Yotota]

While I agree that the city should ultimately be responsible for these kinds of things, as a push to repair the road....

I also believe that a shock mount like this should not fail in this instance and Toyota has failed to identify affected models/years and remedy an obviously faulty part.

As I've said above, a shock mount should not fail while driving on a road with a pothole unless that pothole also ripped the rest of the suspension out.

I drive a ton offroad on roads with way worse situations than this, and I've hit ruts, bumps, rocks, divots, whatever going fast enough to bounce off the bumpstops on basically every make and model of 4x4 truck made before 2020 (we haven't got any newer ones yet) and none of them did this. And I'm talking at 40mph, not just putting along.

This should not be happening. Blaming it on the govt is partly true because they should fix the roads, but it has also exposed a defect.

I fully acknowledge that the OEM shock mount sucks, and is too weak for the TRD ESCV shocks' compression spike. But it's also working good enough for 99% of Tacomas that have it.

I don't see a way to get this instance warrantied without omitting the pothole from the discussion.

 

[izzy]

I fully acknowledge that the OEM shock mount sucks, and is too weak for the TRD ESCV shocks' compression spike. But it's also working good enough for 99% of Tacomas that have it.

I don't see a way to get this instance warrantied without omitting the pothole from the discussion.

Part of driving offroad is bottoming out. If the top hat can't handle bottoming out why put the TRD badge on the truck lmao

In my eyes, you should be able to tell Toyota you were driving offroad and plowed through rut at 25mph and blew the top hat, sounds like a normal thing to do with a truck called "TRD Offroad"..but then they'd really tell you to fuck off

Blowing top hats on the road without rapid disassembly of other suspension parts is crazy. I'd omit some details here and make sure Toyota covers this. OP you don't owe a billion dollar corporation anything or any information, especially when they put shoddy parts on your truck. They are not on your side.

 

[Yotota]

Part of driving offroad is bottoming out. If the top hat can't handle bottoming out why put the TRD badge on the truck lmao

In my eyes, you should be able to tell Toyota you were driving offroad and plowed through rut at 25mph and blew the top hat, sounds like a normal thing to do with a truck called "TRD Offroad"..but then they'd really tell you to fuck off

Blowing top hats on the road without rapid disassembly of other suspension parts is crazy. I'd omit some details here and make sure Toyota covers this. OP you don't owe a billion dollar corporation anything or any information, especially when they put shoddy parts on your truck. They are not on your side.

I'm not arguing, because I fully agree.

BUT... Toyota doesn't see it that way 99% of the time. That's the unfortunate reality of the situation.

 

[DENNISD]

It clunked while you were driving. Truth without further details.

He actually should have stated, "I have a friend that I know that this happened to". He posted it claiming it happened to him and the "cats out of the bag".

I would just state that I hit a pothole and hope for the best if pressed further.

Yes, the less information the better in this case but I wouldn't fudge the truth.

 

[lauren01]

He actually should have stated, "I have a friend that I know that this happened to". He posted it claiming it happened to him and the "cats out of the bag".

I would just state that I hit a pothole and hope for the best if pressed further.

Yes, the less information the better in this case but I wouldn't fudge the truth.

Your story is a fabrication. Mine is brief truth.

 

[DENNISD]

Your story is a fabrication. Mine is brief truth.

He posted it in a public forum. The damage is done.

The "I have a friend" suggestion is almost impossible to disprove.

Prove that mine is a fabrication.

 

[izzy]

He posted it in a public forum. The damage is done.

The "I have a friend" suggestion is almost impossible to disprove.

Prove that mine is a fabrication.

Either way Toyota should cover this... no matter what. If I were him I'd raise a shit storm at the dealer if they denied it. Drop a 1 star review and see how fast they call you back begging to help you out

 

[DENNISD]

Either way Toyota should cover this... no matter what. If I were him I'd raise a shit storm at the dealer if they denied it. Drop a 1 star review and see how fast they call you back begging to help you out

You would think that it should be covered but it is hard to tell? The interpretation of how big the pothole is would most likely need to be figured out? The insurance would cover it if the warranty didn't but he most likely would have a deductible if he claimed it.

He could go after the government entity that said pothole was at as well.

Either way, it really sucks. One would think it would destroy the wheel and tire before the damage to the shock tower though? That lends me to think that the warranty should cover it?

 

[izzy]

You would think that it should be covered but it is hard to tell? The interpretation of how big the pothole is would most likely need to be figured out? The insurance would cover it if the warranty didn't but he most likely would have a deductible if he claimed it.

He could go after the government entity that said pothole was at as well.

Either way, it really sucks. One would think it would destroy the wheel and tire before the damage to the shock tower though? That lends me to think that the warranty should cover it?

Just a bad part batch tbh

I bottomed out the front end of my SR pretty hard offroad in a rut I didn't see. I assume it was gnarlier than the pothole OP hit. Didn't hurt anything but my alignment.

You should break a bunch of shit before the top hat to be honest. The shock has an internal bump stop which is fine. External isn't much better till you go hydraulic like this kinda shit:

From ICONs video:

 

[Lando]

I agree with most here that this is a warranty issue. From the OP’s description a minor pothole should not do this.
To be honest, and some will get hurt feelings here, my ‘98 K1500 Silverado was a tougher off road truck. It climbed mountains in 4Hi, was on a lot of logging roads and off road, hit a few potholes. Never any issue with suspension, bump stops or overheating. Pretty decent trucks back then, much tougher and rugged than new GMs as well.

 

[maxx075]

I agree with most here that this is a warranty issue. From the OP’s description a minor pothole should not do this.
To be honest, and some will get hurt feelings here, my ‘98 K1500 Silverado was a tougher off road truck. It climbed mountains in 4Hi, was on a lot of logging roads and off road, hit a few potholes. Never any issue with suspension, bump stops or overheating. Pretty decent trucks back then, much tougher and rugged than new GMs as well.

Planned obsolescence

 

[EatMyTaco]

Planned obsolescence

Also less nanny state BS. Most of crap you see today is govt driven.

80 series LC proves it.

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