Toyota iPhone app keeps logging me out

[rijc99]

Can you guys test something? Make sure your background app refresh is set to WiFi and cellular. Then make sure Toyota app has background app refresh turned on. Mine are set with these all turned on but I think what’s logging me out is when my phone goes into low power mode at 30%.

Settings > General > Background App Refresh.

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[Reconsnake]

Can you guys test something? Make sure your background app refresh is set to WiFi and cellular. Then make sure Toyota app has background app refresh turned on. Mine are set with these all turned on but I think what’s logging me out is when my phone goes into low power mode at 30%.

Settings > General > Background App Refresh.

My settings are identical to yours on the iphone, yet I have been getting logged out frequently lately. It's annoying to say the least, because of the two-factor authentication to log back in.

 

[OttawaTaco]

Add me to the list also. Signs me out every hour or so even though I set it to 12. Deleted the app and reinstalled but same thing.

 

[mikeymtbs]

Just downloaded the Lexus app and deleted the Toyota app. Signed in the same way, everything looks and operates the same. The Lexus app is, for some reason, more stable and isn’t logging me out regularly. The digital key is finally setup correctly as well - mine never would with the Yota app. Give it a shot.

 

[OttawaTaco]

Just downloaded the Lexus app and deleted the Toyota app. Signed in the same way, everything looks and operates the same. The Lexus app is, for some reason, more stable and isn’t logging me out regularly. Give it a shot.

It’s very strange that one would work but the other won’t! Guess they focus on the higher paying customers. If it works that’ll be great!

 

[trailhunger]

Just downloaded the Lexus app and deleted the Toyota app. Signed in the same way, everything looks and operates the same. The Lexus app is, for some reason, more stable and isn’t logging me out regularly. Give it a shot.

Just did this - and behold - my downloadable digital key finally completed its download! SMH.

Great idea. I’m presuming the auto-logout problem is fixed here too.

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