2024 Tacoma Transmission Overheating on Long Climbs Off-Road

[Gfenza89]

So, took my TH to dealer to have the Blind Spot Monitoring fix done and had them pull the ROB.. They showed me the printout.. Talked to the tech and told him that neither episode of Trans Overheating (which also trigger Limp mode once) was represented.. Even though I know the date and time and have a video recording of both.. They said they couldnt do anything about it if it wasnt happening there.. They suggested calling Toyota Customer Service as I would get quicker resolution.. They said to open a case, I would have to leave my trcuk with them for 1-2 weeks.. I said bull crap, let me know when a FST is scheduled to be here and I will bring truck and meet him and we can talk.. There is nothing the dealer can do in 2 weeks to try to cause the Trans Overheating.. The fact that the 2 instances didnt even show up on the ROB is disturbing..
Any suggestions on what to say or do to escalate this to Toyota Corp and their engineers?

Don’t count on FTS to help ya…..there about as useless as tits on a bull

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[Gunnison]

Maybe I’ve missed it but I’m curious to know if you guys experiencing trans overheating have bigger and heavier tires.

Toyo AT3s so nothing crazy. No extra load.

 

[Gunnison]

So, took my TH to dealer to have the Blind Spot Monitoring fix done and had them pull the ROB.. They showed me the printout.. Talked to the tech and told him that neither episode of Trans Overheating (which also trigger Limp mode once) was represented.. Even though I know the date and time and have a video recording of both.. They said they couldnt do anything about it if it wasnt happening there.. They suggested calling Toyota Customer Service as I would get quicker resolution.. They said to open a case, I would have to leave my trcuk with them for 1-2 weeks.. I said bull crap, let me know when a FST is scheduled to be here and I will bring truck and meet him and we can talk.. There is nothing the dealer can do in 2 weeks to try to cause the Trans Overheating.. The fact that the 2 instances didnt even show up on the ROB is disturbing..
Any suggestions on what to say or do to escalate this to Toyota Corp and their engineers?

Try another dealer. You'll see my post on a previous page. I had to take it to three dealers before I found one that created a TAS case with Toyota based off what they found in the ROB. They never had to see it actually happen.

 

[Bcphoto3]

Problem is that the 2 indicents that I recording the warning on screen and truck went into limp mode did not show up on ROB.. Bigger Toyota problem..

 

[Gunnison]

Problem is that the 2 indicents that I recording the warning on screen and truck went into limp mode did not show up on ROB.. Bigger Toyota problem..

The first dealer I went to didn't find it in the ROB either. I have no idea why one found it and the other one didn't. Either way yes, it's a bigger Toyota problem.

 

[Bcphoto3]

The first dealer I went to didn't find it in the ROB either. I have no idea why one found it and the other one didn't. Either way yes, it's a bigger Toyota problem.

Do you have print outs of both ROB inquiries? That would help show that something is wrong with their software..

 

[Gunnison]

Yea see attached. Let me know if you need more.

 

[TacoFreak]

So I see two possibilities. Either the ROBs are not consistently stored and reported, or some dealers see them and just lie. My money is on the second one, but unless we had a way to access ROBs I don't know how we would ever know.

Yep - that is a problem Toyota. Are you listening? Do you care?

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