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Not very happy with Toyota right now. Yesterday I had a first service scheduled with Toyota and they informed me there was a software update for a recall related to the blind spot monitoring system. I approved them to apply the fix. When I returned to pick up my truck, about an hour later I was driving home after running errands and the dash lit up like a Christmas tree with check engine notifications, a “drive start control malfunction” and all sorts of other notices. I immediately returned to Toyota and they have had my truck since yesterday afternoon. As of an hour ago they still cant figure out what’s going on and have a master tech on it.
I received a phone call informing me of the progress and the tech went on to say that they would continue to work on it but at some point they may have to start charging me diagnosing fees and shit despite the thing working FINE before I brought it in. His reasoning was the digital Wolfbox rear view camera that I have had in the truck since I bought it last October, insinuating that the aftermarket mirror could be why. I laughed at him and told him that was ridiculous and reminded him there was absolutely nothing wrong with the truck prior to the recall service. Further, another tech told me when I dropped the truck off that the recall service provided may have been done incorrectly and something about a plug needing to be undone prior to doing the service? Right now they’re saying the MAIN fault is related to the sensors at the grill but theyre having problems communicating with the system.
Has anyone faced this issue? I did raise a bit of hell and got a service manager who told me that tech that I spoke with poorly communicated with me what was happening and that they will take care of this but I am a bit alarmed that they cannot find out what is going on.
I received a phone call informing me of the progress and the tech went on to say that they would continue to work on it but at some point they may have to start charging me diagnosing fees and shit despite the thing working FINE before I brought it in. His reasoning was the digital Wolfbox rear view camera that I have had in the truck since I bought it last October, insinuating that the aftermarket mirror could be why. I laughed at him and told him that was ridiculous and reminded him there was absolutely nothing wrong with the truck prior to the recall service. Further, another tech told me when I dropped the truck off that the recall service provided may have been done incorrectly and something about a plug needing to be undone prior to doing the service? Right now they’re saying the MAIN fault is related to the sensors at the grill but theyre having problems communicating with the system.
Has anyone faced this issue? I did raise a bit of hell and got a service manager who told me that tech that I spoke with poorly communicated with me what was happening and that they will take care of this but I am a bit alarmed that they cannot find out what is going on.
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